Privacy, stated as plainly as we can
The shortest privacy policy is the one that describes a system which collects almost nothing. That is what this is. There is no account to create on this website, no form to submit, and no record kept of you after your evening ends beyond the booking chat and any deposit record, held for as long as the rules below say and no longer.
This website
The site sets no tracking cookies, builds no advertising profile and follows nobody around the internet afterwards. There is no login, no basket, no newsletter signup and no contact form, so there is no field on any page that could collect your name or your address even if someone wanted one.
No third party is involved in rendering these pages. The typefaces you are reading are stored on our own server with the rest of the site, so your browser requests them from us and sends nothing to a font service elsewhere while a page loads.
The booking conversation
Bookings are made on WhatsApp, which is our main channel, or on Telegram, which is available as an alternative for anyone who prefers it. Both buttons appear on every page and either one reaches the same desk.
Each of those apps is operated by its own company and handles your message data, your phone number and your metadata under its own policy and its own encryption. We are simply the other party in the chat, exactly like any contact in your phone. If the privacy characteristics of one app suit you better than the other, use that one, it makes no difference at our end.
What the agency keeps
No client database exists. We do not maintain customer records, booking histories, spreadsheets of guests, mailing lists or marketing segments, and there is nothing to export, sell or lose. What exists during a booking is a chat thread, the same one you can see, containing the hotel, the hour and the arrangement.
Two things are kept after the evening: the chat in which the booking and the terms were accepted, and the payment record of any deposit. They are kept for as long as they are needed for the booking, any cancellation charge or credit, a dispute and the agency's bookkeeping duties, and are then deleted. No copy of an ID is ever stored.
Beyond that, the thread on your device is yours. Delete your side of it whenever you like, and many guests do; it changes nothing about a future booking, and the desk's copy goes when the period above runs out.
Questions about any of this
Ask on the same channel you would use to book. If you want a conversation removed from our side, say so and it goes as soon as nothing is outstanding on it and the period above allows. We would rather answer a direct question about data than publish four pages of clauses that nobody reads and nobody can verify.
Quiet by default.
Any question about how your details are handled, put it to the desk directly.